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March 29, 2023
Nearly 30 students from all three area high schools participated in the Hospitality and Tourism Industry Tour hosted by Mariners Landing Resort and Country Club today. Staff from various departments came and spoke to the group about their various roles and responsibilities there.

Due to the size of the property, the group was split into two and worked in a “station” type format. Owners of The Landing Restaurant and Bruno’s Bistro (Tiffany and Bruno Silva) spoke to the students about restaurant basics and the operations side of things.
Chef Frankie then led the students into the commercial kitchen and gave a lesson on how to make pizza dough. Students were able to help with that process by measuring the correct amounts of hot and cold water, yeast, and salt. Frankie assured the students that making mistakes is part of life and it’s totally fine to mess up in the kitchen. What is learned from the mistake is what’s most important.

Then students headed to the Pro Shop where Brad Harmon, PGA Pro Golfer and Director of the Golf Shop, spoke to students about his role. He took them on a tour of the golf shop and explained the difference between hard and soft sales and the retail aspect of the property. He partnered up with the Director of Facilities, Joe, who explained the various types of equipment used to maintain the grounds. Joe also shared that the resort is growing, and he has many special projects in the pipeline. Learning to be patient can be hard when there is a lot to do.

Director of Human Resources, Laura Moritz, gave an excellent presentation to the students regarding current trends, tips, and tricks for interviewing and completing an application. She reminded students of the importance of letting their references know that they have applied for a job so that if an employer calls them, they are not caught off guard.

Property Manager, Kelly Drinkard, shared information on what it takes to run an operation like Mariners and that teamwork is key. “Service with Heart” is a credo that employees live by.

The Bedford ONE (Offering New Experiences) Program is a partnership between the Bedford County Office of Economic Development, the Bedford County Economic Development Authority (EDA), BCPS, and CVCC. If your business is interested in holding an Industry Tour, please contact Holley Scheffel, Business Programs Coordinator at (540) 587 – 5670 ext. 2.
The next Industry Tour will be held on Wednesday, April 26th and will focus on Utilities. Students interested in the tour should see their Career Counselor at their base schools.
Photo credit: Alyssa Eads, Marketing and Branding Director, Mariners Landing Country Club